(Aviation-NewsWire.Com, November 01, 2018 ) This report focuses on the global IT Operations and Service Management (ITOSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Operations and Service Management (ITOSM) development in United States, Europe and China.
IT Operations and Service Management (ITOSM) refers to the entirety of activities-directed by policies, organized and structured in processes and supporting procedures-that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.
The adoption of enterprise IT has palpably been on the rise in larger organizations, small and mid-sized businesses are still not entirely sold on the idea of investing in IT operations and service management because they continue to remain skeptical about the return on investment. While this challenges the growth of the ITOSM market's growth, it is also where untapped opportunities lie, TMR expects.
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